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Open the panel
Getting started
Welcome to the panel
The overview
How to use this help
The assistant in the corner
Your profile and preferences
Accessibility
Conversations
Handle a conversation
WhatsApp numbers and inboxes
Routing to the team
Contacts
Find and edit contacts
Organize with tags
Import contacts from a spreadsheet
Broadcasts
Send a broadcast
Audiences
Message templates
SMS broadcasts
Email campaigns
Email campaigns
Automations
Create an automation
Bot and AI
Set up a support bot
Intelligence and data
Knowledge base
Sales
Connect your sales platform
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Usage and billing
Usage and billing
Apps
Apps
Administration
Team and access
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Company settings
Help
Bot and AI
1 guide
Bot and AI
Automatic replies and handing over to your team.
01
Set up a support bot
Create a bot that answers customers on WhatsApp with your company's knowledge, test it and publish it.
